Our Story

The Rug Lady is an Australian-owned and operated rug store with over 20 years of experience in the rug trade. The Rug Lady launched online in 2015, we are now one of the leading online rug distributors in Australia as it has been attracting thousands of rug lovers and rug shoppers alike. Our services have been praised as some of the best, with thousands of satisfied customers leaving our stores both in-person and online for years now. Check out the difference for yourself now at our in-person or online stores.

At The Rug Lady, our work reflects our passion for what we do. Our love for stylish rugs and dedication to our customers has driven us to build our collection of beautiful and exquisite products, many of them unique to our online rug store! Our design team is always on the lookout for new inspiration, upcoming interior styles, and rug trends. Because we value our customers and their feedback, The Rug Lady team works hand in hand with manufacturers to ensure that our rugs are made to our exact specifications and high-quality requirements. This allows us to offer competitive, value-for-money stylish rugs without the outrageous price tag. Whether it’s contemporary or modern rugs you are looking for, here at The Rug Lady, we carefully hand pick our materials to ensure the highest quality rugs to suit every space. We are the leading experts in the industry and understand every aspect of quality stylish rugs. Because of this, we can give you proper advice on which products work best and which ones may work for you.

We specialise in a wide range of modern and contemporary rugs when you buy rugs online from us - from simple and affordable rugs to elegant high quality, stylish choices that certainly add the finishing touch to the ambience of any home. We offer Natural Rugs, Modern Rugs, Contemporary Rugs, Transitional Rugs, and many more rug styles that would fit any household. Our service team here at The Rug Lady would be happy to help you with your enquiries to do with our stylish rugs and to help find out which ones would work best for you and your unique situation.

We understand that shopping online for rugs is a personal experience. More often than not, choosing the perfect rug is about the experience - to see, feel, and fall in love with it yourself. Other times, the perfect rug chooses you! It is important to understand which stylish rugs may fit best for your interior design. As a result, we recommend you take some time to study your interior design and look at our products to determine the best possible item that will accentuate your interior design. Too often we see people have placed products that do not work well together with their current colour scheme and style, and as such, it is vital to be able to determine which product works best in your home.

There are so many possibilities for modern, stylish rugs at The Rug Lady, and shopping for a rug online has never been this easy. Here at The Rug Lady, customer service is our utmost priority. We have always taken the initiative to provide our clients with immediate assistance through our dedicated sales team to ensure that when you buy rugs online, no matter where our clients are in Australia will be a seamless experience through and through. At The Rug Lady, we aim to provide our customers with the best experience possible. Our first priority is always the customer, and we believe that customer service is always the way to improve customer experiences. By providing stylish rugs which encompass the definition of quality, we believe this also contributes to the customer service experience. You will also find this experience when you buy rugs online, as our digital store aims to please just as well as in person, and you will find this out for yourself when you visit us!

The Rug Lady showroom in Melbourne offers a large selection of our rugs readily available for viewing. Whether you choose to buy rugs online or in our Melbourne showroom, our expert rug stylists are always available to assist you in finding the perfect rug style, colour, and size for your home. Rest assured, that with The Rug Lady you can find the best rugs online!

Try out our digital store now and see for yourself why everyone is so satisfied with their experiences with us here at The Rug Lady!